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Effective Date: April 16, 2022
Last Updated: August 16, 2026
Welcome to Qloudify. These Terms & Conditions ("Terms") govern your access to and use of the Qloudify website, client portal, domain services, hosting services, business email services, VPS services, reseller services, and other products and services provided by Qloudify.
By accessing our website, creating an account, placing an order, purchasing a service, or using any Qloudify service, you agree to these Terms. If you do not agree with these Terms, please do not use our services.
Qloudify provides digital infrastructure and online services, including domain registration and transfer, shared hosting, WordPress hosting, VPS hosting, reseller hosting, business email, and related technical support services.
Qloudify may work with third-party registrars, infrastructure providers, payment processors, software providers, and other service providers to deliver certain services.
By using Qloudify services, you confirm that you have the legal capacity to enter into this Agreement and that the information you provide to us is accurate and current.
If you are using Qloudify services on behalf of a company or organization, you confirm that you are authorized to accept these Terms on its behalf.
Some Qloudify services require you to create a customer account. You are responsible for providing accurate information and keeping your account information updated.
You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.
You must notify Qloudify promptly if you believe your account has been accessed without authorization.
Services are activated after an order has been successfully processed and any required payment has been received.
Qloudify reserves the right to review, reject, or cancel an order where there is suspected fraud, abuse, inaccurate information, technical limitations, payment issues, or other legitimate concerns.
Service prices are displayed on the Qloudify website or during the ordering process and may change from time to time.
Promotional prices, introductory prices, discounts, and renewal prices may differ. The applicable price will be the price presented during the relevant order or renewal process.
Unless otherwise stated, recurring services automatically renew according to the billing cycle selected by the customer.
Customers must provide valid payment information and ensure that invoices are paid by their due dates.
Payments may be processed through third-party payment providers. Additional terms or fees imposed by the payment provider may apply.
Qloudify may suspend or restrict services where an invoice remains unpaid, subject to applicable law and any applicable grace period.
Domain registrations and transfers are subject to the rules and policies of the applicable domain registry, registrar, registry operator, and Internet Corporation for Assigned Names and Numbers (ICANN), where applicable.
Customers are responsible for providing accurate domain registration information and keeping that information current.
Domain registration fees, renewal fees, transfer fees, redemption fees, and other domain-related charges may vary depending on the domain extension.
Qloudify cannot guarantee that a requested domain will remain available until registration has been successfully completed.
Customers are responsible for ensuring that their domains are renewed before expiration.
Where automatic renewal is enabled, Qloudify may attempt to renew the domain using the payment method associated with the account.
If a domain expires, additional restoration, redemption, or other fees may apply depending on the domain extension and applicable registrar or registry policies.
Shared hosting resources are shared among multiple customers. Customers must use their allocated resources responsibly and in accordance with these Terms and the applicable service limits.
Qloudify may take reasonable measures to protect server stability and performance where a website or account significantly affects other customers, including temporarily restricting resource-intensive activity.
WordPress hosting is intended for websites using the WordPress platform. Customers are responsible for maintaining their website content, administrator accounts, plugins, themes, and configurations unless a specific managed service includes such responsibilities.
Customers should maintain current backups and keep WordPress software, themes, and plugins appropriately updated.
VPS customers are generally responsible for the software, applications, configurations, users, security settings, and content installed on their VPS unless otherwise stated in the applicable service description.
Customers are responsible for securing their VPS credentials and ensuring that applications running on the server are properly maintained.
Reseller customers may use applicable reseller resources to provide hosting services to their own customers, subject to their purchased plan and these Terms.
Resellers are responsible for their own customers, including their content, accounts, support obligations, billing, and compliance with applicable laws.
Business email services are intended for legitimate business and professional communication.
Customers must not use Qloudify email services to send spam, phishing messages, malware, fraudulent communications, or other prohibited content.
Qloudify may investigate email abuse and take reasonable action to protect its infrastructure, customers, and recipients.
You agree not to use Qloudify services to:
You retain ownership of content that you upload, store, transmit, or publish through Qloudify services, subject to the rights necessary for Qloudify to provide those services.
You are solely responsible for ensuring that your content does not violate applicable law, third-party rights, intellectual property rights, or these Terms.
Where backups are included with a particular service, they are provided as a service feature and should not be considered a replacement for maintaining your own independent backups.
Customers are responsible for maintaining additional copies of important data where appropriate.
Customers are responsible for securing their accounts, applications, passwords, databases, websites, and other resources under their control.
Qloudify may implement security controls, monitoring, filtering, or other measures designed to protect its infrastructure and customers.
Qloudify provides support according to the service purchased and the support channels made available to customers.
Customers may be required to provide sufficient information to allow Qloudify to investigate and resolve a technical issue.
Qloudify aims to provide reliable and continuous services but does not guarantee that every service will always be available without interruption.
Service interruptions may occur due to maintenance, network failures, infrastructure problems, security incidents, third-party services, circumstances beyond our reasonable control, or other technical issues.
Qloudify may perform scheduled or emergency maintenance to improve, secure, repair, or upgrade its infrastructure and services.
Where reasonably possible, customers may be notified of scheduled maintenance that is expected to materially affect their services.
Certain Qloudify services may depend on third-party providers, including domain registrars, registries, payment processors, infrastructure providers, software providers, security providers, and other technology partners.
Third-party terms and policies may apply to services provided through those providers.
Qloudify and its licensors retain ownership of Qloudify trademarks, branding, website design, software, documentation, graphics, and other intellectual property provided by Qloudify.
Nothing in these Terms transfers ownership of Qloudify intellectual property to a customer.
If you believe that content hosted through Qloudify services infringes your copyright or other intellectual property rights, you may contact us with sufficient information to identify the alleged infringement.
Qloudify may investigate valid complaints and take action where appropriate and required by applicable law.
Qloudify may suspend or restrict a service where reasonably necessary, including for non-payment, security risks, suspected fraud, abuse, violations of these Terms, unlawful activity, or threats to our systems or other customers.
Where appropriate and legally permitted, Qloudify may provide notice before suspension or allow an opportunity to resolve the issue.
Customers may cancel their services according to the applicable cancellation process.
Qloudify may terminate or suspend accounts where there is a material breach of these Terms, persistent non-payment, unlawful activity, serious abuse, fraud, or other circumstances permitted by applicable law.
Customers may request cancellation of eligible services through the applicable Qloudify account or support process.
Cancellation does not automatically entitle a customer to a refund unless a refund is available under Qloudify's applicable refund policy or required by law.
Refund eligibility is governed by Qloudify's applicable Refund Policy, together with any service-specific terms and applicable law.
Certain products or services may be non-refundable due to their nature, including certain domain registration, transfer, renewal, third-party, setup, or consumed services, where permitted by applicable law.
Promotional offers may be subject to specific eligibility requirements, billing periods, renewal prices, usage limits, or other conditions.
Unless expressly stated otherwise, promotional pricing does not necessarily apply to subsequent renewals.
Qloudify may change service prices, features, resource limits, or product offerings from time to time.
Where a recurring service is affected by a price change, applicable notice requirements will be followed.
To the maximum extent permitted by applicable law, Qloudify will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use or inability to use our services.
This may include loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings, subject to applicable law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
To the maximum extent permitted by applicable law, Qloudify services are provided on an "as available" and "as is" basis.
We do not guarantee that services will be uninterrupted, error-free, completely secure, or suitable for every particular purpose.
Any warranties that cannot legally be excluded under applicable law remain unaffected.
To the extent permitted by applicable law, you agree to defend and hold harmless Qloudify and its officers, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from your unlawful use of the services, violation of these Terms, or infringement of third-party rights.
Qloudify will not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, major network failures, cyberattacks, power outages, government actions, labor disputes, infrastructure failures, or failures of third-party providers.
Your use of Qloudify services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Customers are responsible for determining whether they have additional obligations under applicable data-protection laws when processing personal information through Qloudify services.
Customers should implement appropriate security, access controls, retention practices, and other safeguards appropriate to the information they process.
You agree to use Qloudify services in compliance with applicable local, national, and international laws and regulations.
You are responsible for determining which laws apply to your website, business, communications, data processing, and other activities.
Qloudify may send notices relating to your account, services, billing, domains, security, or these Terms through email, your customer account, the Qloudify website, or other reasonable communication methods.
Qloudify may update these Terms from time to time to reflect changes in our services, technology, business operations, legal requirements, or policies.
When changes are made, we will update the Last Updated date displayed at the beginning of these Terms.
Your continued use of Qloudify services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.
Failure by Qloudify to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
Qloudify may transfer or assign its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction.
These Terms, together with any applicable service-specific terms, policies, order information, and agreements referenced within them, constitute the agreement between you and Qloudify concerning your use of the applicable services.
These Terms will be interpreted and applied in accordance with applicable law. Any mandatory consumer or other legal protections applicable to you remain unaffected by this provision.
If a dispute arises regarding Qloudify services, we encourage customers to first contact us so that we can attempt to resolve the matter informally.
Nothing in these Terms prevents a customer from exercising rights that cannot legally be waived or restricted.
By using Qloudify services, you agree that we may communicate with you electronically regarding your account, orders, invoices, services, domains, security, and other matters relating to your relationship with Qloudify.
Electronic communications may satisfy legal or contractual communication requirements where permitted by applicable law.
If you have questions about these Terms, please contact Qloudify:
Qloudify
Email:
contact@qloudify.com
Address: Greenway Plaza, Houston, TX 77046, USA
By continuing to access or use Qloudify services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, subject to any rights or protections that cannot legally be excluded.